Frequently Asked Questions
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How much does it cost to use your travel planning services?
Absolutely nothing! Our commissions are paid out by the suppliers we book with and the price is already built into the package pricing. You pay the exact same when you book your travel with us, as you would if you booked on your own. The only difference is you get one of a kind personal customer service and you are supporting a small business!
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How does the process work? How do I book a trip?
Reach out to us using our contact button and you will be paired with one of our amazing Wishes & Co travel advisors. From there, you will have a brief consultation, look at pricing sent to you, and plan your amazing vacation. Your travel advisor will take care of booking the trip for you!
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How will I get partnered with a travel advisor?
Each quote request is reviewed carefully and is sorted to tadvisor whose professional expertise and personal experiences will best suit your needs for travel accommodations. If you want to request a specific travel advisor, feel free to leave it in the notes.
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How do you process payments?
All payments will be processed through our software VCRM- this is a secure way to collect your financial information so we can process payment directly with suppliers.
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Do you offer payment plans?
Each supplier has specific terms and conditions regarding payments and payment plans. Most suppliers require a deposit and have a strict final payment date. If travel is last minute full payment may be required and additional authorizations may need to be completed to prevent fraudulent bookings. If payment plans are available it will be discussed with each individual travel party based on the vacation package they are interested in.
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What are the benefits of booking with you?
Booking with WIshes & Co is no additional cost to you. In fact, we work constantly to apply new promotions and upgrade opportunities to our existing client’s reservations to get the most out of your travel investment. Once booked with us you have access to our personal customer service- no waiting on hold with 1(800) numbers for you! We are here to assist you before, during, and even after your vacation. Before your vacation, you will receive access to any resources we have to make your travel experience as stress-free as possible. From customized itineraries, dining suggestions and guides, attraction and excursion recommendations, and specialized resources for disability access services if needed. We personalize our resources for each family so everything about your vacation is tailored to your needs.
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What types of vacations do you assist with?
Theme Park Packages: Walt Disney World, Disneyland, Universal Studios Orlando and Hollywood, Seaworld and Discovery Cove!
Theme Park Ticket Only Purchases
Cruise Packages: Disney Cruise Line, Royal Caribbean, Norwegian, Celebrity, Virgin Voyages, Princess, Carnival and Holland America.
All Inclusive Resort Packages: Mexico, Dominican Republic, US Virgin Islands, Jamaica, Sandals and Beaches Resorts and MORE!
Domestic Travel: Wyoming adventures, Hawaiian vacations (Disney Aulani), Hammock Beach Resort, Beach Vacations and MORE.
Group and Scheduled Tour Travel: Adventures by Disney, European Tours, multigenerational trips, bachelor/bachelorette trips!
Romantic Getaways: Destination weddings, Honeymoons, and Babymoons!
Corporate Travel
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What special needs do you serve?
We have had the privilege to serve some very unique individuals and our list is ever growing! Our resources are customizable based on your needs and not your diagnoses. No two trips look the same… that being said we are proud to have served families with the following:
Neurodivergence: Autism, ADHD, Asperger Syndrome, SAD
Genetic Disorders: Down Syndrome, Kabuki Syndrome, Cystic Fibrosis, SCN8A
Nervous System Disorders: Fibromyalgia, Trigeminal Neuralgia
Medical Diagnoses: Diabetes, Seizure Disorders, Asthma, Cancer
Autoimmune Disorders: Lupus, POTs, Multiple Sclerosis
Gastro Conditions: Chrons, Hirschsprung’s Disease, IBS, Celiac Disease
Traveling with specialized equipment: Feeding tubes, oxygen, service animals, wheelchairs or scooters
Visual and hearing impairments
Allergy Sensitivities
Physical Disabilities
Cognitive Disabilities: Alzheimers and Dementia
AND MORE!
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Does someone in my party have to have special needs to work with you?
Absolutely not! We serve all types of travelers! Honeymooners, families, destination weddings, adults only trips (couples/ bachelor parties/ bachelorette parties/ girls trips/ guys trips), friend group trips, corporate travel, family generational trips and more!